Website Acceptable Use Policy


What's in these terms?

This acceptable use policy sets out the content standards that apply when you upload content to our site, make contact with other users on our site, link to our site, or interact with the IVF Network website in any way.

Who we are and how to contact us is a site operated by The IVF Network Limited a company registered in England and Wales with company registration number 13271328 and registered office at Alliance House, 12 Caxton Street, London, United Kingdom, SW1H 0QS ("We"). Our VAT number is GB 392 327 289.

You can contact our customer service team by writing to us at

By using our site you accept these terms

By using our site, you confirm that you accept the terms of this policy and that you agree to comply with them.

If you do not agree to these terms, you must not use our site.

We recommend that you print a copy of these terms for future reference.

There are other terms that may apply to you

Our Terms of website use also apply to your use of our site.

We may make changes to the terms of this policy

We amend these terms from time to time. Every time you wish to use our site (as a member or when viewing our free content), please check these terms to ensure you understand the terms that apply at that time. 

These terms were most recently updated October 2021.

Prohibited uses

You may not use our site:

You also agree and warrant to us that you shall:

Interactive services

We may from time to time provide interactive services on our site, including, without limitation:

(the “interactive services”)

Where we do provide any interactive service, we will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical).

Given the nature of IVF and topics we discuss on the IVF Network, our users will be exposed to sensitive medical and personal content. We are under no obligation to oversee, monitor or moderate any interactive service we provide on our site, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the service is moderated or not. 

The use of any of our interactive services by a minor is subject to the consent of their parent or guardian. We advise parents who permit their children to use an interactive service that it is important that they communicate with their children about what IVF is and their safety online, as moderation is not fool proof. Minors who are using any interactive service should be made aware of the potential risks to them. We would generally suggest that minors do not need to use our Network however, where minors have questions about IVF or are starting their journey with IVF, we always recommend that minors use the site while accompanied by a responsible adult. 

Where we do moderate an interactive service, we will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.

We do not store terrorist content.

Content standards

These content standards apply to any and all material which you contribute to our site (“Contribution”), and to any interactive services associated with it (“Content Standards”).

The Content Standards must be complied with in spirit as well as to the letter. The standards apply to each part of any Contribution as well as to its whole.

The IVF Network Limited will determine, in its sole discretion, whether a Contribution breaches the Content Standards. For the avoidance of doubt, all customers of the IVF Network that have purchased membership and entered into contract with The IVF Network Limited shall be bound by our Terms and Conditions. On agreeing and as included in the Terms and Conditions, all members warrant not to breach this policy or the Content Standards at any time.

A Contribution must:

A Contribution must not:

For the avoidance of doubt, for any Contribution in the form of video content:

Breach of this policy

When we consider that a breach of this acceptable use policy has occurred, we may take such action as we deem appropriate.  

Failure to comply with this acceptable use policy constitutes a material breach of the terms of use upon which you are permitted to use our site, and may result in our taking all or any of the following actions:

We exclude our liability for all action we may take in response to breaches of this acceptable use policy. The actions we may take are not limited to those described above, and we may take any other action we reasonably deem appropriate.

How this contract can be transferred

We can transfer our rights and obligations under these terms to any third party, provided this does not adversely affect your rights under these terms.

Which country's laws apply to any disputes?

If you are a consumer, please note that the terms of this policy, its subject matter and its formation are governed by English law. You and we both agree that the courts of England will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, the terms of this policy, its subject matter and its formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England.